Support

ALERT:  Version 2.2 is currently Waiting for Review in the app store. It fixes the “email feedback” issue and minor bugs.

ALERT: In the next week, all issues on the iPad will go for free for 21 days. If you download the FREE issues, you will be able to access them as long as you don’t delete the app. If you delete the app, you will not be able to retrieve the FREE issues after the 21 days. This is due to a quirk in In-App Purchases that doesn’t allow for free downloads. (10/20/12)

SUPPORT FAQs

1. Do I have to get out of the app and re-enter to change languages?

No. You can tap on the top of bottom of the page to access the navigation bar. On the top right corner, you will see an icon that says 中/ENG. Tap on that to choose the language you want.

We want to hear your feedback so that we can improve the app.

Questions, feedback and to report any bugs, please email: feedback@dimsumwarriors.com and we will look into fixing them immediately. However, as we discovered, most fixes require new versions of the App to be submitted for approval at iTunes, and that often takes time.

2. Why can’t I restore my previous subscription?

With version 2.0, you are supposed to be able to restore your previous purchases. Try going to SETTINGs and tapping RESTORE PURCHASES. If, for some reason, you aren’t able to do it. Please email us immediately at feedback@dimsumwarriors.com and we will investigate the situation.